
PUB # 31-9071 02/01MODEL SERIES:TECHNICAL SERVICE GUIDEGE Consumer Home Services TrainingGeneral Electric Side-by-SideKnob Control/Metal Liner Refrige
– 8 –Normal Operating Characteristics That AreDifferent from Previous Models•Icemaker auger rotates clockwise.• Evaporator fan running, without compre
– 9 –into a continuous cool mode (pre-chill). During pre-chill, the freezer temperature may be driven belowthe set point. However, the fresh food temp
– 10 –Dispenser LockWhen the dispenser system is locked, nodispenser command will be accepted. Thisincludes the dispenser cradle and will preventacci
– 11 –“Jelly Roll” CondenserThe new NO CLEAN condenser is accessed fromthe rear and is designed to be tolerant of up to 2inches of lint. The idea is
– 12 –Main Control BoardPAN_HTRAUGER1511019J1J56J3J21NDFZDFFOCHCOMMONWATERCRUSHERQCK5DEFROSTK3L1COMPDEFRLINE1 COMM2 +12V3 -COM4 DI5 DO21J6K7PAN/HTRK6W
– 13 –General Locator ViewsGEA00914Fresh FoodLight SwitchFresh FoodLight SwitchTech Data SheetLocationTech Data SheetLocationTemperatureControlsTemper
– 14 –GEA00917MainControlBoardMainControlBoardJelly RollCondenserJelly RollCondenserCompressorCompressorCapacitorCapacitor OverloadOverloadand Relay(u
– 15 –Mechanical DisassemblyTable of ContentsDoor Gasket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
– 16 –Fresh Food Thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Door Dispenser Control Panel.
– 17 –Door GasketThe rear flange of the gasket is positionedbetween the inner and outer door panels. Thescrews under the gasket flap must be loosened.
IMPORTANT SAFETY NOTICEThe information in this service guide is intended for use byindividuals possessing adequate backgrounds of electrical,electroni
– 18 –3. Remove the base grille.4. Disconnect the water supply tube. Todisconnect the tube, push in the white collar onthe quick connector and pull t
– 19 –2. Disconnect the connectors for the door lightswitch and temperature control switches.GEA00870ConnectorsConnectorsEncoderBoardEncoderBoard3. Di
– 20 –2. On models without a replacement LED, applythe year and month sticker to the newcartridge.3. Line up the arrow on the cartridge with thecartri
– 21 –GEA00874GEA00875Door Shelf ExtendersDetachable shelf extenders deepen and enclosefixed door shelves, providing more storage andgreater storage f
– 22 –GEA00879Mounting ScrewsMounting ScrewsMounting ScrewsSplash BaffleSplash Baffle3. Lift up the icemaker and slide it out until thecable connectio
– 23 –4. Remove 4 Phillips screws from the evaporatorcover.5. Remove the evaporator cover.6. Disconnect the evaporator fan cableconnectors and the gro
– 24 –Overtemperature Thermostat andEvaporator ThermistorThe main control board monitors the resistance ofthe evaporator thermistor. The main control
– 25 –4. Spread out the locking tabs and remove theswitch.5. Push the chute duct door locking tabs backand raise the assembly above the lockingtabs.6.
– 26 –2. Remove 2 Phillips mounting screws.3. Pull out the motor.4. Disconnect the wire connectors.5. Remove the drive fork and nut.GEA00919Solenoid M
– 27 –GEA00894ScrewsScrews5. With a file, score the capillary tube just abovethe soldered section. Break off the solderedsection of the capillary tube
– 1 –TTTTTable of Contentsable of Contentsable of Contentsable of Contentsable of ContentsIntroductionIntroductionIntroductionIntroductionIn
– 28 –Main Control BoardThe main control board is located in the back ofthe unit. This board controls the operation of theunit.1. Unplug the unit and
– 29 –GEA00900CableConnectorCableConnector4. Remove 2 Phillips screws from the solenoidconnection.5. Disconnect the water tube and remove thesolenoid.
– 30 –Notes
– 31 –Notes
– 32 –DiagnosticsTable of ContentsEfficient Use of Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Fai
– 33 –sesuaCeruliaF.1elbaTtnemtrapmoCrezeerFtnemtrapmoCdooFhserF51evobAtiehnerhaFrotsimrehtrezeerfecnatsiser-hgiHrotsimrehtrotaropaveecnatsiser-woLeru
– 34 –Main Control Board (Low-Voltage Side)(Sample only, check schematic shipped with product)1511019J1J56J3J211 COMM2 +12V3 -COM4 DI5 DOJ418DEFROST H
– 35 –Main Control Board (120 VAC Side)J71 - Blk / Wht2 - Violet / Blk3 - Yel4 - Gry5 - Not Used6 - Violet7 - Red8 - Blk9 - OrnGEA00905PAN_HTRAUGERNDF
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– 37 –elbaTrotacoLdraoBlortnoCniaM)ediSegatloV-woL(rotcennoCniProloCeriWtnenopmoCnoitanimreTgnidaeRegatloVniP-ot-niP3J1 wolleY/eulBrepmaD=3nip4Jot1nip
– 2 –Introduction2001 Energy SxS models are being introduced inresponse to the requirement for more energy-efficient refrigerators by mid year 2001, a
– 38 –elbaTrotacoLdraoBlortnoCniaM)ediSCAV-021(rotcennoCniProloCeriWtnenopmoCnoitanimreTgnidaeRegatloVniP-ot-niP7J1 etihW/kcalBrotomreguA021=9nip7Jot1
– 39 –Fresh Food Warm - Freezer WarmBasic refrigerator checks:Basic refrigerator checks:Basic refrigerator checks:Basic refrigerator checks:Door gaske
– 40 –Freezer Warm - Fresh Food NormalCheck control settings and temperaturesCheck control settings and temperaturesCheck control settings and tempera
– 41 –Fresh Food Warm - Freezer NormalCheck control settings and temperaturesCheck control settings and temperaturesCheck control settings and tempera
– 42 –Fresh Food Too Cold - Freezer NormalCheck control settings and temperaturesFood at a setting of 5 and 5 with nodoor openings for 12 hours should
– 43 –Refrigerator Dead, No Sound, No CoolingAre the interior lights on?Check for 120VAC at 6 pinconnector at rear of unit.Do you have 120VAC?Check ho
– 44 –Evaporator Fan Not RunningAt the evaporator fan connector, checkfor 13VDC from the red to white wire and8-13VDC from the white to yellow wire.Is
– 45 –Condenser Fan Not RunningAt the condenser fan connector, checkfor 13VDC from the red to white wire and11-13VDC from the white to yellow wire.Is
– 46 –Damper Door Not OperatingPush damper halfway closed.Unplug refrigerator to resetmain control board.Set temperature controls to 5 and 5Reconnect
– 47 –Compressor Not RunningUnplug refrigeratorWarm freezer thermistor to 70 FConnect power and set temperaturecontrols to 5 and 5.Is the compressor r
– 3 –InstallationATTENTION INSTALLER:FOR A QUALITY INSTALLATION,FOLLOW THESE INSTRUCTIONS.• REMOVE AND DISCARDSKIDBOARDS and bolts used tohold skidboa
– 48 –Heavy Frost on EvaporatorUnplug refrigerator from power.Unplug blue connector from mainboard. Measure between blue wireon connector and neutral
– 49 –NOTE: The thermistor’s resistance has a negative coefficient. As the temperature increases, thethermistor’s resistance decreases.seulaVrotsimr
– 50 –Component and Connector Locator ViewsGEA00916EvaporatorFanEvaporatorFanDefrostThermostatThermostatDefrostThermostatLightLightEvaporatorThermisto
– 51 –GEA00913Fresh FoodLight SwitchFresh FoodLight SwitchFresh FoodThermistorFresh FoodThermistorDamperDamperFresh FoodLightsFresh FoodLights
– 52 –GEA00917MainControlBoardMainControlBoardJelly RollCondenserJelly RollCondenserCompressorCompressorCapacitorCapacitor OverloadOverloadand Relay(u
– 53 –J71 - Blk / Wht2 - Violet / Blk3 - Yel4 - Gry5 - Not Used6 - Violet7 - Red8 - Blk9 - OrnGEA00905PAN_HTRAUGERNDFZDFFOCHCOMMONWATERCRUSHERQCK5DEFR
– 54 –SchematicsPINKBLUE14TAN+13V RED+ 13V REDYELLOWYELLOWYELLOWYELLOW/BLACKRED/BLACKREDREDYELLOWBLUEWHITEREDYELLOWWHITEWHITE/BROWNWHITEWHITE (COMM)BL
– 55 –
– 56 –Pin 1 J8CompressorPin 1 J9Defrost HeaterPin 1 J11LineEvaporator Fan Tach.J2 Pin 1Personality Input 5Pin 2Fan CommonPin 3Evaporator FanPin 4Conde
– 57 –Notes
– 4 –Specifications
– 58 –Illustrated Parts Catalog
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– 5 –NomenclatureGSS25IFMAFWWG= GEH = HOTPOINTP = PROFILE (GE)E = ETERNA (GE)R = RCAS = SELECT (GE)BRAND/PRODUCTS = STANDARD DEPTHT = TROPICALG = GLOB
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– 6 –Warranty Information• Service trips to your home to teach youhow to use the product.• Improper installation.• Failure of the product if it is abu
– 7 –Operating CharacteristicsTable of ContentsNormal Operating Characteristics That Are Different from Previous Models. . 8Abnormal Operating Char
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